The questions people ask before they hit submit.

Within two business days. Usually faster. If you've got an active outage, say so in the message and we'll prioritize accordingly.

Yes — Jason Yaeger personally scopes, owns, and works every engagement. That means you talk to the engineer doing the work, not a rotating roster. As we grow, we'll be transparent about who joins and what they own.

Yes — that's a very common starting point. We'll do a discovery pass, document what you actually have, and propose a plan that prioritizes the things most likely to break or to cost you the most when they do.

Per project, scoped after a discovery call. We don't publish flat rates because a 10-person office and a 40-person mining shop don't have the same problems. You'll get a written scope and a price before any work starts.

Yes. We're happy to sign your standard NDA and master services agreement, or work from ours if you'd prefer.

We'll tell you. If a need is outside our wheelhouse — say, a heavy compliance audit or a multi-site enterprise rollout — we'll say so up front and, where we can, point you to someone who's a better fit.

Anywhere within 35 miles of the Dallas–Fort Worth metroplex. We can travel further by special arrangement; ask in the contact form if you're outside the radius.

Yes. Anything that doesn't require physical hands — server administration, configuration, audits, scripting, infrastructure design — we handle remotely for clients anywhere.

No. Crypto mining infrastructure is one of our specialties, but most of our work is general IT operations, breakfix, server maintenance, and PC builds for small businesses.

No. We're an infrastructure partner — we handle the hardware, networking, power, and software side. For tax and financial questions, work with a CPA who specializes in digital assets.