Service
Breakfix & Help Desk
Sometimes you don't need a strategy. You need the printer to work, the laptop to boot, or the exec's email to send. We handle the day-to-day so your team isn't googling error codes.
What you get
Plain-English deliverables.
No mystery, no buzzword soup. Here's what working with us on this looks like.
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A real person on a real ticket, not a chatbot loop.
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Onsite visits within the DFW + 35-mile radius for things that can't be fixed remotely.
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Remote troubleshooting for everywhere else, with secure session tools.
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Plain-language follow-up: what we did, why, and how to prevent it next time.
When you'd call us for this
A laptop won't connect to the VPN. The conference room TV broke before a board meeting. A new hire's accounts aren't set up. Standard infrastructure firefighting.
What's included
The work, broken down.
Why we can speak to this
Across Windows, macOS, Linux, and the typical SMB stack: Microsoft 365, Google Workspace, Zoom, Slack, common point-of-sale and accounting systems.
Related services
Often paired with
IT Operations Consulting
Your infrastructure stops being a surprise. We assess, plan, and run IT ops the way a 500-person company would — sized for you.
Server Maintenance
On-prem, colo, or virtualized — kept patched, backed up, and monitored, with quiet uptime as the goal.
Software Configuration
The tools you already pay for, set up the way they were meant to work — security, automations, and integrations included.
Two paths
Pick the one that fits where you are.
We respond within 2 business days either way. Both lead to a real engineer reading your message.
Start a project
Tell us what you're working on.
Submit the contact form with a few sentences about your setup. We'll reply within two business days.
Open the contact formJust exploring
Read what we do, in detail.
Six service pages with the actual scope, when you'd call us, and what's included.
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